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About your prescription requests

We will give you confirmation that we have received your request like this:

Request Confirmation

We suggest you make a note of your Unique Submission Number, or print this page for reference. You will need the number should you have a question regarding this request.

Unique Submission Number: 100240
Date / time submitted: 11:21pm Wed 22nd Feb 2012
Ready for collection at the surgery: 10:30am Mon 27th Feb 2012
Patient Number:1234567890
Forename:Mickey
Surname:Mouse
Address Line 1:My House
Address Line 2:My Town
Post Code:RG22 4EH
Date of Birth:21 November 1962
GP:Dr Angus Carnegy
Email Address:
Telephone Number:01256 479747
Details of medication:medication as shown on the white right-hand-side slip of my prescription.
--- end ---

Submission number:

...As you can see, it includes a unique submission number which is the ONLY guarantee that your request has been received.

If a unique submission number was NOT generated you will need to try again.

Collection time:

For your convenience we include the earliest date and time that your prescription will be ready for collection at the practice; to avoid disappointment, please don't come to collect your prescription before then. Please make your submission in good time as we are unable to accept requests at short notice.

The submission number (which will be different each time you make a request), submission time, and collection time will be made available to our repeat prescription staff should you need to speak with them regarding your request.