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This week (30th Nov. - 4th Dec.)

Dr Browning is on leave all week

Dr Dixon is on leave on Monday

Dr Norris is on leave on Tues, Wed & Thurs

Dr Wright is on leave on Wed & Fri

Cancelling appointments

If you need to cancel an appointment you can now tell us by text message: send your name, date of birth, and the date & time of your appointment to 07542 817 772.

Please Remember

We do not accept enquiries regarding your health via email or fax. If you need to enquire about health matters you should make an appointment to see, or speak to, a GP or Nurse.

Online Access

NHS England require that we inform patients of our intent to provide, or availability of, online information for patients.

Our statement, which we will keep updated, can be found here.

Keeping our records up to date

If you move, or change any of your details (such as telephone number, email address), please let us know.

You do not need to make an appointment to do this, just fill in a form (available at reception) and hand it to the receptionist.

Appointments Online

Booking appointments online can sometimes be easier than using the telephone, and you can do it at any time of the day or night, whatever suits you.

If you haven't already done so, Sign up here. All sign-ups are reviewed during working hours, before being activated. Once activated we will send you login details and instructions.

Alternatively, ask at reception, or when you telephone us, and we will send you login details and instructions.

Friends & Family Test

A new test has been introduced, by the NHS (find out more), to help discover patients’ views; it consists of two simple questions - Take the test.

Missed Appointments

in November

9132 appointments were booked.

570 failed to turn up

approx. 95 hours of lost appointments

ways to cancel an appointment

Patient Survey Report

The Gillies Patient Participation Group (GPPG), in partnership with the Practice, has conducted a number of surveys during the last few years. The most recent report was completed in March 2015 (Read the results). All surveys can be found here.

Whooping Cough

Due to the increased risk of Whooping Cough The Department of Health is advising that we vaccinate all women between 28 and 38 weeks pregnant against Whooping Cough (Pertussis) to protect their babies.

If you are unclear about what to do to help protect your baby, you should contact your midwife, or the Practice.

We have a Q & A factsheet to help you, and more information can be found on NHS Choices.